Thank you for taking your time to leave us a review. We value every customer and strive to provide the best possible service. After checking with our delivery team, your order will be shipped out tomorrow. We chose to work with a boutique size delivery company instead of mainstream courier to ensure properly handling however delivery time is sometimes compromised. This is definitely not an excuse while we are constantly working with our delivery team to improve the delivery service. Our Solace Hair Cleanser have been vigorously tested to fit Asian atmosphere and weather. With ECO Cert certified and Nordic Swan Ecolabelled sunflower oil, cold-pressed sugar and olive oil, they offer a light feeling to your hair while keeping your hair protected from the environment, with continued used it creates an environment on your scalp to promote hair growth. Once again thank you for your feedback and your kind patience with us.