Delivery and shipping costs

We usually ship your purchase within 2-3 business days. Orders made on Friday after 12:00 noon and the weekend are processed on the next working day. Which means it will take 3 to 4 working days for parcel to arrive. Please let us know if our driver could leave your parcel at the door if no one is at home. This will be very helpful to facilitate smooth delivery but of course please ensure your area safety allows this arrangement as once parcel is left at the door, it may be left unattended. Simply, leave your instruction in the comment space / delivery instruction space before your check out, we will be able to see it. 

We endeavour to deliver your products as soon as we can. We ensure our drivers take good care of your products during transportation but regrettably, we are unable to guarantee a specific delivery date and time due to drivers' routes being different every day. We thank you for your understanding while we work to resolve any delays.

If you have not received your products or have not heard about your delivery after 3 business days, please contact us at hello@omno.store.

Gift wrapping & personal messages

Your products are packed in a pouch or box when we send them to your shipping address. If you prefer special gift wrapping and personalized messages, please contact us at hello@omno.store or leave your instruction in the comment space before your check out.