Shipping policy

Delivery and Shipping Costs

For Singapore, we typically ship orders within 3-4 business days. Orders placed after 12:00 noon on Friday or over the weekend will be processed the following working day. This means your parcel should arrive within 4-5 working days. If no one is available to receive the package, please let us know if our driver can leave it at your door. Ensure your area's safety permits this arrangement, as the parcel may be left unattended. To provide delivery instructions, leave a comment during the checkout process.

While we strive to deliver your products promptly, we cannot guarantee specific delivery dates and times due to varying daily driver routes. We appreciate your understanding and are working to minimize any delays. If you haven't received your products or received any updates after 4 business days, please contact us at

Gift Wrapping & Personal Messages

All products are shipped in a pouch or box. For special gift wrapping and personalized messages, please contact us at or leave a comment during checkout.

International Shipping

Omno offers shipping to Malaysia in collaboration with teleport.

We are working to expand our shipping network to serve more countries, in the meantime contact us at for international shipping outside of Singapore & Malaysia.

Delivery times for international orders vary depending on the destination country and shipping method chosen. International deliveries typically take 5-15 business days. You will receive a tracking number to monitor your parcel's progress.